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How can we help?

Our team is here for you. We aim to respond to every message within one business day.

General enquiries

Questions about the app, features, or anything else. We read every message.

Send an email

Privacy & data requests

Data access, deletion, or export requests under GDPR, CCPA, or any other privacy law.

Submit a request

Billing support

For refunds and subscription issues, see our Refund Policy or contact Apple/Google directly.

View refund policy

Drop us a line

We don't have a live chat widget. We prefer thoughtful emails — and we always reply.

contact@webninjasolutions.com

We respond within 1 business day · Web Ninja Solutions Private Limited, India

What to expect

General questions
1 business day

App features, how-to questions, account help.

Billing & subscriptions
1 business day

For direct refunds, Apple and Google process them fastest. We can help navigate the process.

Privacy & data requests
Up to 30 days

GDPR, CCPA, and DPDPA rights — we verify identity first, then fulfil within 30 days.

Bug reports & technical issues
2–3 business days

Include your device model, OS version, and app version for fastest resolution.